Jelevo Terms & Conditions – Complete Rules for Using the Platform

These Terms & Conditions apply to the Jelevo platform and all its services. By accessing Jelevo through the website, mobile app, or any other channel, you are deemed to have accepted all of these terms.

Jelevo is strictly for users aged 18 and above. Minors are not permitted to use the platform. If false age information is provided during registration, the account will be closed and all balances may be forfeited.

• These terms and conditions apply to all users residing in Bangladesh.
• Jelevo reserves the right to update these terms and conditions at any time — users will be notified of any changes.
• Please also read our Privacy Policy and Responsible Gaming Policy alongside these terms.
• If you disagree with any part of these Terms & Conditions, please stop using the platform and contact Support.

Each individual may hold only one account on Jelevo. If multiple accounts are found under the same person, all of them will be permanently closed. All information provided at registration must be accurate, complete, and your own.

You are responsible for the security of your account. Keep your password confidential and use a strong one. If you suspect unauthorised access to your account, contact Jelevo support immediately. Jelevo will not be held liable for any loss resulting from password negligence.

It is your responsibility to understand the rules of any event before placing a bet on Jelevo. Once a bet is confirmed, it generally cannot be cancelled — however, you may use the Cash Out feature to exit early.

• All accepted bets placed before an event begins are valid — cancellations will only occur in the event of a technical error.
• Jelevo reserves the right to void any bet where a clear error in the odds is identified.
• In live betting, bets accepted due to delayed data may be voided.
• If an event is suspended or cancelled, stakes will be refunded unless the specific market has its own separate rules.

All payment transactions on Jelevo are processed in Bangladeshi Taka (BDT). You can easily transact via popular mobile banking methods including bKash, Nagad, and Rocket. All payments must be made from your own account — using another person's account is not permitted.

Withdrawals must be made through the same payment method used for the deposit. If a suspicious transaction is flagged, the withdrawal may be placed on hold until verification is complete.

Jelevo offers a variety of bonuses and promotions. Each bonus has its own terms and wagering requirements, which are clearly stated on the bonus page. Please read those conditions carefully before claiming any bonus.

• The welcome bonus is available to new users on their first deposit only.
• Winnings from bets placed with bonus funds cannot be withdrawn until the wagering requirement has been met.
• Any attempt to claim bonuses using multiple accounts or false information will result in permanent closure of all associated accounts.
• Bonuses are typically valid for 7 to 30 days — any unused bonus will expire at the end of the validity period.
• Jelevo reserves the right to modify or cancel any bonus program at any time.

Certain activities are strictly prohibited on the Jelevo platform. If any such activity is detected, the account will be suspended immediately and all balances may be forfeited.

• Match Fixing & Manipulation: Any attempt to artificially influence the outcome of a match is strictly prohibited.
• Account Hacking: Attempting to gain unauthorised access to another user's account is strictly prohibited.
• Bonus Abuse: Using multiple accounts or false identities to claim bonuses is strictly prohibited.
• Automated Betting: Betting using bots or scripts is not permitted.
• Money Laundering: Using the platform to launder illicit funds is strictly prohibited.
• Account Sale: Accounts may not be sold or transferred to another person.

Jelevo believes betting should be a source of enjoyment, not a habit that spirals into addiction. We encourage all users to bet responsibly.

If you feel that betting is harming you or your family, please Responsible Gaming Visit the page or contact support.

Jelevo treats the privacy of your personal information with the utmost importance. Any data we collect is used solely to provide platform services, ensure security, and meet legal obligations.

• Your personal information is never sold or shared with third parties without authorisation.
• All data is protected with SSL 256-bit encryption and stored on secure servers.
• Information may be disclosed to government authorities when required by law.
• Our Full Privacy Policy here Available.

Jelevo reserves the right to amend these Terms & Conditions, in part or in full, at any time. Users will be notified in advance of significant changes via email or in-app notification.

Continued use of the platform after any changes will be considered acceptance of the updated Terms & Conditions. These terms take effect from the date of the latest update.